Resolve common errors, permission issues, payment failures, and browser problems.
What the most common TravelFlow messages mean: Access Denied, session expiry, account lockout, rate limits, and "Failed to generate PDF".
Check your role, understand the real role boundaries, and tell permission errors apart from lockouts and deactivated organizations.
Diagnose declined cards, card tokenization errors, 3D Secure redirects, and duplicate card payments through PayU.
Why hotel searches return no results or run slowly, what currency results are priced in, and why flight and car hire cannot be searched online yet.
Browser settings TravelFlow needs, how ad blockers break MFA sign-in, and why there is no offline mode or browser push.
How the mobile top-bar menu works, how to reach your profile on a phone, and what is harder to do on a small screen.
Export row caps, the Excel option that returns CSV, UTF-8 encoding in Excel, PDF generation failures, and accepted bank statement formats.
Fix failed sign-ins: 15-minute account lockout after five failures, forced or expired password changes, deactivated organizations, and MFA verification errors.
Why TravelFlow answers with "Too many requests", which actions are throttled (searches, exports, imports), and how long to wait before retrying.
How PayU authorization holds work on hotel bookings, what "Card authorisation needed" and Authorise again mean, 3D Secure redirects, and how long a hold lasts.
What to do when the rate validity countdown runs out, finalization is blocked pending rate re-selection, or a booking sits waiting for supplier confirmation.