Search results do not go straight to a booking. They collect in a basket, and the Checkout page is where you set the final dates, enter traveller details, see the full price breakdown and hand the request over.
Adding Items
Both search screens fill the same basket. On the GDS Booking screen it is shown as the Booking Cart panel beside the results; on the Search Results page it is a Basket box in the hotel filter sidebar. Either way:
- Hotels — Add to Cart or Book Now opens the room-and-rate picker. Select on a rate adds that exact room and rate.
- Flights and car rentals — Add to Cart on the GDS Booking screen adds them directly; the button then reads Added. Book Now on the Search Results page adds them the same way.
- Adding the same item twice is refused — Item already in cart on the GDS Booking screen, Item already in basket on the Search Results page.
- Every item in a basket must share one currency. Mixing currencies is refused with a message telling you to remove the existing items first.
Proceed to Checkout in either panel opens the Checkout page.
Reviewing and Changing Dates
Your items lists everything in the basket with its price and a trash icon to remove it. Hotel items also carry Check-in and Check-out date fields. Changing either one re-prices that room with the supplier — you will see Re-pricing… while it runs.
- If the new price differs, a message shows the old and new totals. The new price is what you pay.
- If the supplier has nothing for those dates you are told “No availability for those dates. Try different dates.” and the item keeps its original dates.
- Check-out must be after check-in, or the change is rejected.
Traveller Details
Under Traveller details, Initials, Surname and Email are required and Phone is optional. Initials, surname and email are pre-filled from your account. Checkout will not proceed with missing traveller details, and a hotel item that has lost its check-in and check-out dates must be searched for and added again. An empty basket never reaches this form at all — the page then shows Your basket is empty with a Back to search button instead.
The Price Breakdown
The Summary box shows four lines:
- Subtotal — The supplier cost of the items.
- Service fee — The agency markup, shown only when there is one.
- VAT — On a hotel or a flight, VAT is charged on the service fee only. A South African hotel's price already includes the hotel's own VAT; it is shown under the hotel and never charged again. On a car or any other service VAT is charged on the full price. The line is labelled with the current rate, for example VAT (15%).
- Total — Subtotal plus service fee plus that VAT. This is the amount that is held or invoiced.
Finishing the Checkout
Pay Online (hold) creates the booking request and opens the card form to authorize the total. Forward to Consultant creates the same request without any payment and confirms with the request number. Either way the basket is cleared and you are taken to your bookings.