Search for travel, make bookings, view documents, and manage your profile.
Use the two private search screens to find hotels, flights and car rentals, filter the results, and understand what the price on a card does and does not include.
Choose a rate, submit a booking request, and understand why a private booking is completed by a consultant rather than confirmed instantly.
Find quotations, invoices, vouchers and documents a consultant sent you on the My Documents page, and preview or download them.
Reach and edit your profile, change your password, set up 2FA, and choose notification, language and time-zone preferences.
Use the booking chat once your consultant opens it, and raise a support ticket for everything else.
Pay a card authorization hold through PayU at checkout, re-authorize when the price changes, and find where payment records live.
Add items to the basket, change hotel dates, enter traveller details, and read the Subtotal / service fee / VAT breakdown before paying a hold or forwarding to a consultant.
Track request status, open the Booking Details panel, download a voucher, request a cancellation, re-authorize a payment, and find past trips under History.
Open a quotation from its notification, read the services and totals, and accept or decline it before the valid-until date.
Record passport, visa and insurance details on the Travel Docs tab, with masked numbers and expiry dates.
Browse the Explore > Deals and Explore > Destinations pages, understand how they hand you into a normal search, and what the price on a card covers.
How the notification bell works: New / Earlier grouping, action links such as View Quotation, the full notification centre, and the settings that control email, push and SMS.